The next step.
Made clear.
Choose the help you need for your existing warranty or breakdown membership.
Before repairs begin.
- 01
Stop if continuing could cause damage
Avoid using the vehicle if it is unsafe or could make the fault worse.
- 02
Get a diagnosis and quotation
Ask a garage for a written diagnosis and proposed repair costs.
- 03
Send the claim to W4U
Submit the quotation and supporting evidence. Have your warranty number and registration ready.
- 04
Wait for approval
Do not authorise repairs before the claims team confirms approval. Claims remain subject to your schedule, claim limit and applicable terms.
Need breakdown assistance?
For existing breakdown members
The National Breakdown control centre is available 24 hours a day, 365 days a year. Have your membership details and registration ready.
A question about your warranty claim?
Email claims@warranties4u.co.uk or call 020 3668 1569. Our office hours are Monday to Friday, 9am–5pm.
For secure online tracking, use your registration, surname and email address. We send a one-time security code before showing claim information.
Find your policy documents